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Future of Retail AI

AI that knows every shopper
and speaks your brand

ContactPigeon brings the retail journey to life through customer insights
and intelligent orchestration, turning every interaction into a meaningful connection.

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Hero visual
Hero visual

I want to get a printer to print
coloring sheets for my kids.

Customer profile
Lois Lane

Lois Lane

l.lane@dailyplanet.co

Today 5:24 PM

Agent assigned Menura AI
Recent Topic Product Inquiry: printer
Total CLV $2185
RFM Cluster Frequent Shopper
Product affinity updated
Search product knowledge
Read LLM Context & Brand Guidelines
AI is thinking

Oh fun, we have a large selection of printers for sale. Do you want to print double-sided, with colors or only black and white?

Yes, double sided and color. I want something under $150

Customer profile
Lois Lane

Lois Lane

l.lane@dailyplanet.co

Today 5:25 PM

Agent assigned Menura AI
Recent Topic Product Inquiry: printer
Total CLV $2185
RFM Cluster Frequent Shopper
Product recommendation updated
Match product with intent

Here are 2 great inkjet printers that fits your budget and requirements. Btw, the second one by HP has great reviews for photo printing!

HP OfficeJet Pro Wireless AiO Inkjet Printer

HP - OfficeJet Pro Wireless AiO Inkjet Printer

★★★★★ 4.5 (181 reviews)
$159.99
View Product
Wireless, WiredDouble Side PrintAll-in-OneColored: 10 pages/min
Canon PIXMA Wireless All-In-One Inkjet Printer

Canon - PIXMA Wireless All-In-One Inkjet Printer

★★★★★ 4.3 (3,957 reviews)
$99.99
View Product
Wireless, WiredDouble Side PrintAll-in-One

Great, I'll take the HP.

Customer profile

Super, I just added it to your cart! I suggest also adding a complementary ink cartridge and some photo-paper to go with your purchase. Would you like me to add them to the cart too?

Lois Lane

Lois Lane

l.lane@dailyplanet.co

Today 5:27 PM

Add to cart

HP - OfficeJet Pro Wireless AiO Inkjet Printer

Powering Customer Experiences for Leading Retailers Globally

Better retail outcomes, without the complexity

ContactPigeon unites data, automation, and communication channels into a single platform. Powered by our proprietary Menura AI, retailers create personalized, connected experiences without extra tools or added complexity.

Explore product features →
6x

ROI within 6 months of implementation

8%

Uplift in overall sales conversions

91

Average Net Promoter Score, compared to an industry average of 41

One platform, every layer connected

Unified customer insights

Captures cross-channel transactional and behavioral data into unified 360ᵒ profiles. Turn data into insights with predictive analytics, AI-assisted trend detection, and dynamic clustering.

Explore CDP →
Unified customer insights
AI brain for retail

AI brain for retail

The intelligent core that understands context and intent. Menura AI learns your brand data, understands product context, and interprets customer behavior to power real-time, human-like conversations that personalize every journey.

Explore Menura AI →

Customer engagement engine

Set up automated customer journey flows. Identify key segments, trigger messages based on behavior, and deliver the right experience at the right moment, all without manual effort.

Explore Customer Engagement →
Customer engagement engine

Built for the future customer journey

From first click to lifelong loyalty, ContactPigeon powers smarter interactions that feel personal, at every touchpoint.

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Product discovery customer journey preview

PRODUCT DISCOVERY

Product guidance like a pro

AI guides shoppers to the right items, compares offers, and triggers real-time personalized product suggestions that increase add-to-cart rates.

Personalized offer journey preview

OFFERS & PROMOTIONS

Offers that feel personal

No more generic discounts. ContactPigeon identifies each customer's motivation, and delivers tailored offers - increasing redemption without unnecessary margin erosion.

Customer loyalty automation preview

CUSTOMER RETENTION

Grow loyalty on autopilot

After the first sale, ContactPigeon uses AI predictions to assess when customers are likely to return, or drift away, and delivers personalized rewards, reminders, or recommendations that keep them coming back.

Cart recovery customer journey preview

CART RECOVERY

Abandoned cart recovery that understands why

When a shopper leaves mid-checkout, ContactPigeon proactively re-engages to understand what held them back, from price to delivery concerns, and offers the right response to bring them back.

Post-purchase AI concierge preview

POST PURCHASE SUPPORT

24/7 always-on personal concierge

ContactPigeon's Menura AI can act as a 24/7 concierge - answering questions, tracking orders, and recommending complementary products in the brand's own voice. Service feels instant and human.

"Our goal is to find innovative ways of using data to make informed, verified decisions. ContactPigeon is an important partner in helping us achieve our objectives."

Giorgos Betchavas

Managing Director, SARKK S.A, Tommy Hilfiger & Calvin Klein

92%

Increased revenue since implementation

28%

Higher conversion rate YoY

Tommy Hilfiger and Calvin Klein logo Read case study →

Ready to turn these use cases into revenue?

See how ContactPigeon can map your customer journeys, prioritize quick wins, and launch the campaigns that fit your retail goals.

Speak with Retail Expert

Trusted by 500+ brands globally. Rated Top Customer Satisfaction on G2.

Menura AI

The next generation retail AI brain, powered by your data

Menura AI is trained directly on your product data, customer insights, and brand voice. It helps shoppers find the right products, answers questions instantly, and drives conversations across every channel.

Menura AI reads customer behavior, profile signals, lifecycle stage, and purchase history in real time. It helps retailers surface the right products, offers, and journeys based on what each shopper is most likely to need next.

Menura AI customer insights

Menura AI uses deep CDP insights to understand each shopper's behavior, combining historical context with real-time signals to predict intent, tailor responses, and guide every customer with precision.

Menura AI product knowledge

Menura AI turns every chat into a shoppable experience, guiding shoppers through discovery, comparisons, availability, cart updates, and checkout as naturally as talking to a helpful store associate.

Menura AI conversational commerce

ContactPigeon uses AI to interpret rich CDP profiles and predict each customer's next move, from churn risk and repurchase likelihood to propensity to increase spend, enabling proactive and perfectly timed engagement.

Menura AI predictive insights

Menura AI acts as an extra customer support agent, answering questions about orders, returns, shipping, stores, and policies in your brand's tone while turning support moments into trust-building experiences.

Menura AI customer support conversation
Customer Success Stories

Retailers who turned
smart engagement into growth

Client case study FASHION

How GAP Greece maintained its competitive advantage?

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"ContactPigeon empowers our marketing strategy with an all-in-one platform, seamlessly integrating email, mobile campaigns, push notifications, and data-driven insights to reach our audience with precision and impact."
Niki Pantazi
Ecommerce Manager
Client case study FOOD & BEVERAGE

Gregory's became a regional top online coffee chain

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"After almost three years of working with ContactPigeon, we undoubtedly believe that's a very powerful omnichannel customer engagement platform."
Mara Kympizi
E-business & CRM Manager
Client case study PHARMACY

How Pharmacy295 generated 29% higher revenue through automation

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"ContactPigeon empowers us to deliver the right message to the right customer at the right time, driving unparalleled engagement and results."
Theofanis Stavroulis
Ecommerce Manager
Client case study FASHION

ContactPigeon expanded Tommy Hilfiger's online presence in Greece

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"Our goal is to find innovative ways of using data to make informed, verified decisions. ContactPigeon is an important partner in helping us achieve our objectives."
Giorgos Betchavas
Managing Director
Client case study PHARMACY

How Vita4you nurtured and built a long-lasting community of customers?

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"We have a great collaboration with ContactPigeon! The entire team is always ready to help, in order to achieve our business goals."
Team Vita4You
Client case study FASHION

How Celestino achieved 30% higher conversion YoY?

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"Since starting with ContactPigeon, the ROI of our email campaigns was a surprise for us. Their technical expertise, platform features, and the human connection with their clients are invaluable for us."
Elias Seferelis
General Manager, Celestino