Omnichannel Platform for Retail

Boost your sales with automated omnichannel campaigns

Award-winning omnichannel customer engagement solution for predictable eCommerce and retail outcomes.

4.9/5 across all customer reviews

Omnichannel customer engagement solution

Omnichannel Customer Engagements

Send perfectly-timed, omnichannel, personalized messages.

Omnichannel customer engagement platforms

Omnichannel outbound messages

Simplify your cross-channel campaigns with centralized workflow management for maximized customer experience.

Build an engaging customer experience

Easily build unique customer journeys and touchpoints across key message channels, including email, push notifications, SMS, Messenger, on-site messages, and others.

Understand customer interactions

Gain insights into how customers respond to your messages across each channel.

Customer Insights

Bring together data for deeper customer insights.

Smart Engagements

Create meaningful experiences with behavior intelligence.

Omnichannel

Connect with your customers and leads wherever they are.

Unified Customer Data

Relish the power of a single customer view

Bring order to the data chaos and organize your customer insights among disparate touchpoints.

Unified customer profiles across scattered sources

Generate a 360-degree view of your customers with unified web behaviors, campaign interactions, and eCommerce activities in real-time.

Deliver a consistent omnichannel experience

Coordinate a holistic, omnichannel experinece online and offline with marketing insights and actionable triggers along every step of the shopping journey.

Our brand stories

Check out how various retail brands grew their business with ContactPigeon's omnichannel customer engagement platform

Tommy Hilfiger: International expansions [Greece edition]

READ ARTICLE

Gregory's: Online strategy of a coffee chain

READ GUIDE

Vita4you: Building long-lasting customer base

READ STORY

Platform Features

Turn data into results

All the key capabilities you need to attract and retain customers

Customer Data Platform

Connect and unify your customer data for omnichannel activation.

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Segmentation

Create advanced segments based on customer attributes and behaviors.

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Live Web Analytics

Capture real-time visitor insights for optimal conversion tactics.

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Campaign Automation

Build an engaging automated customer journey at scale.

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On-Site Retargeting

Turn visitors into customers with dynamic on-site messages.

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Analytics & Dashboards

Actionable report and results on every metrics that matters.

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What Our Clients Say

Loved by hundreds of omnichannel retailers

"On-site retargeting feature is the best as we are able to capture very useful and important data for our customers."

Vasilis N.

Ecommerce Marketing Supervisor

Supermarkets

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"After almost three years of working with ContactPigeon, we undoubtedly believe that it's a very powerful omnichannel customer engagement platform."

Mara K.

Deputy Board Member

Food & Beverages

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"With this customer engagement solution, it's really easy to create your own email campaigns! We use it for mass campaigns to communicate with our audience."

Sokratis M.

Performance Manager

Food & Beverages

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"ContactPigeon has helped us increase orders and revenue. The team provides us with new ideas and is always willing to help."

Vasilis P.

Ecommerce Manager

Consumer Products, Mid-Market(51-1000 emp.)

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"The different features and channels give us the chance to achieve our monthly business goals and increase our revenue."

Elvira R.

Marketing Strategist

Digital Agency

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"With marketing automation, ContactPigeon placed us in the position that we are now able to provide immediate solutions, something we struggled with for a long time."

John P.

Web Designer & Developer

Health & Fitness

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"We have been working with ContactPigeon for a long time, using the platform in twelve different accounts, and can confidently say that it’s a successful partnership."

Vasilis K.

Ecommerce Manager

Leisure, Travel & Tourism

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"One of the main things that we really like about this omnichannel platform is the email automation. We use it on a weekly basis with excellent results!"

Ioannis T.

Email Marketing Specialist

Pharmaceuticals

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"With all these automations we are able to save enough time to focus on other channels and monitor how effective they are. Having ContactPigeon as part of our strategy, we have noticed exceptional results!"